Refund policy

RETURN POLICY
All Bell and Modern, LLC returns require a Return Merchandise Authorization (RMA) from our Customer Service Department. Absolutely no returns will be accepted without an RMA issued by Bell and Modern, LLC. It is the customer’s responsibility to return all items in brand new condition, undamaged in its original packaging along with product manuals. Returns must be initiated within 30 days of delivery.

In order to issue a refund or replacement, we need to fully inspect the unit. Once the returned item is received and verified to be in “new” condition, a full refund will be issued minus the original freight charges and a 15% restocking fee (if applicable). All returns must be received within 2 weeks of the RMA# issued date.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.